About Us

We are partners of choice for Advisory & Integration of best-of-breed technology, including 3rd party, Digital Experience, Master System Integration (MSI), Services, On-Premise, Cloud & Hybrid Technologies.

We bring deep expertise in co-innovation and co-creation of solutions with customers and develop end-to-end solutions in collaboration with partners. 

For this we use systems & applications including third party mobile, IT and Operating Technology and the ubiquitous ecosystem of possibilities in regard to integration across Data, Cyber, Strategy, ESG, IoT, Automation, Efficiency and User Engagement.

The documented ROI of our work for global leaders across industries is unparalleled. In partnership we have delivered solutions for three Smart Cities, seven 6 Star NABERS rated Precincts and sixty seven 5 Star and above NABERS rated facilities.

This is why OI is Partner of Choice for decision makers with direct accountability in Design, Delivery and full lifecycle Operations of Precincts, Transport, Over Station Developments (OSD)s and other nation defining projects.


Our work’s reputation for Sustainability, Resilience and our Agile Culture drive innovation into complex, key stakeholder structures and projects.

The group entity and partnership ecosystem bring over 30 years experience and over 300 deep experts across 5 countries, 11 offices and 3 continents.

To unleash intelligent property and real estate by the Co-innovation and Co-creation of Technology, Sustainability and Experience solutions.

We use workshop methodology to drill down to the approach and solutions that will drive most value in a customer, enterprise, investment, asset management & project context. We take an outcomes perspective and work back to define those integrations that best deliver on key stakeholder objectives using On-Premise, Cloud & Hybrid Technologies.



Operational Intelligence is proud to join the world-class project team to deliver a project that sets the
bar for purpose-built rental in Sydney, as integral to Oxford Properties Group (‘Oxford’) and Investa
strategy to create a leading build to rent platform in Australia.

The 39-storey building will feature 234 residential apartments with extensive on-site amenities,
including a wellness floor, rooftop terrace and adjoining communal space, an entire floor dedicated to
work from home spaces, a social lounge and up to 682 square metres of retail. The building is
targeting a 5 Star Green Star rating, with 30% Basix energy targets and 40% water targets.

Operational Intelligence will design and provide the Integration Services Platform (ISP) and Integrated
Communications Network (ICN) to allow for development of the integration database as well as the
structured common network integral to the smart property offering. The OI solution will enable the
transport of data between the multiple building operating technologies into one common network for
seamless and structured communication. A well architected and deployed solution will be essential for
the development’s IP connected system ‘edge devices’ to communicate through a managed
connection, parallel to network security and cyber security. This is also with a view to future proofing
connectivity between technologies, fast network speeds and future boosting.

A robust Integrated Communications Network (ICN) is the core foundation of any smart building
deployment since all digital infrastructure, technology selections and building systems that utilize
network connection will use an ICN.

This stands in contrast to traditional scenarios consisting for example of a combination of system IP
device direct connections alongside secondary networks of varying carriers and protocols, with
varying levels of complexity.  These include technical risks around insufficient latency for data routing,
critical points of failure and difficulty exposing data via integration.OI’s solutions ensure use of data generated by the multiple operating technologies in a building to
improve the building’s performance around wellness, usability, efficiency, comfort and ESG for
owners, investors, operators and workplace stakeholders.  

With the scope, velocity and impact of cloud based services, IoT ready devices and cyber security
concerns, the integration of building services has become ever more complex. As deep expert Master
Systems Integrators (MSI), we connect all building stakeholders to their systems to ensure meaningful
information and control.

Additional benefits of an ICN solution include:
• Decreased active network hardware;
• Increased network integrity and cyber security;
• Improved asset tracking;
• Decreased fibre optic and structured cabling components;
• High network-availability supporting required traffic profile for each application;
• End-to-end network management platform providing network diagnostics;
• Scalability and future proof platform to support technological evolution;
• A converged network using open IP standards, securely capturing all systems

OI’s ICN offering also represents another key technology to fulfill the requirements of 5G and
& 39; anytime-anywhere connected services & 39; for ubiquitous devices with ultra-low delay and very large
bandwidths. As such, it opens up new opportunities in regard to building performance and for organizational processes to achieving the 5G vision and beyond 5G systems.


What is Building User Experience?

Most organizations struggle to deliver seamless digital experiences across the touchpoints of the customer journey. We are therefore excited to be able to offer the opportunity to our clients to use the collection of reusable blocks of software or engines such as notification, profile management and workflows that are ready for use and can be combined in many ways for integration into a new application. 

That means ability to deliver highly relevant, contextualized and seamless digital experiences, rather than complex, extensive and interconnected technology stacks.

This presents a significant competitive advantage to those who can implement a composable user experience curated for the specific personas who engage with cities, precincts, buildings, facilities and services.

Source: © 2022 Gartner, Inc. and/or its affiliates.

83 Pirie Street, Adelaide

The 83 Pirie Street development is positioned around amenity, innovation, lifestyle, productivity and workplace sophistication with experience and service offerings as yet unique in Adelaide. 

Operational Intelligence was commissioned to design and provision both the Integrated Communications Network (ICN) and Integration Services Platform(IP) for this development, to enable and inform wellness and premium end-of-trip facilities seamlessly integrated into workplace and a 20 level, A grade office tower,  with 30,000sqm of commercial office space, 120 on site car parking spaces as well as flexible floor plates of 1,750 sqm, as well as lifestyle amenities which include include Adelaide’s best shops, restaurants and cultural destinations. 




We are delighted to be selected as technology partners for 33 Alfred Street, AMP’s head office since 1962 and key to the internationally renowned Circular Quay precinct in Australia.